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Social Innovation Hub


Keywords & Themes

Service Design

Research Integrity

Human Ethics









Hiu Tung Chu


Service Design

Design Challenge

How can we set up and run the Social Innovation Hub so that it helps students to develop their own change ambitions and get started on their own social impact and innovation work?  

Project Rationale

Based on the insights gathered through research conducted by implementing multifarious methods, my team and I strategised ways to enhance 

  • How might we expand the academic circle beyond the existing batch/class/uni? 

  • How might we engage and indulge in collaborative discussion on a certain topic with students from various universities? 

  • How might we broaden students perspective and go beyond what is being taught in the class ? 

  • How might we track internships and job opportunities in a simplified manner on a platform ? 

  • How might we connect the current students with the Alumni? 

How Might We.

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Name: Michelle

Age: 24

She is a design student in RMIT, Melbourne who currently resides in Hong Kong. She loves to socialize and due to online classes, she is missing out on the opportunity to expand her network and social circle beyond RMIT students/her classmates.

During her first semester, some of her assignment briefs were based on Australian culture. But being an international student, she had very little knowledge of the same. After reading up on the same and gathering some information, she wanted to know more. Since she didn’t know any student from Australia closely she attempted the assignment with the knowledge she possessed. 

User Persona.

Proposed Strategy

The app is an amalgamation of human-centric and service design approach. While working on this, it was crucial to make it stand out of the regular social media applications we have. This was indeed my biggest challenge. Furthermore, it was crucial for this app to have a universal appeal to encourage students from all ethnicity, culture, college, area, gender to enrol and use this app.  I feel social media apps are filled more with noise than information. More importantly it is a necessity for today’s youth to efficiently use technology meanwhile have fun. This app is designed specifically catering to the diverse user group and their usage pattern. The scope of this project has a lot of potential to expand in the future by implementing a more collaborative approach.


Apart from what we learn in our class rooms, students today learn a lot more through study groups and collective projects. But one aspect that we do not account for in certain situations is the hesitance in approaching other students.

In order to avoid such situations and provide the students a chance to approach other students with similar interest, this app aims to bridge this gap.

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